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Cancellation Policy
Thank you for choosing Da Lorenzo – Al Giardino Segreto.
To confirm your reservation, we kindly request your credit card details.
Please note that a fee of €50 per guest may be charged in the event of a cancellation made less than 24 hours in advance.
We maintain a strict cancellation policy to safeguard the integrity of our small and carefully curated dining experience.
Allergies & Dietary Restrictions
Due to the nature of our menu, we ask that you inform us of any allergies or dietary restrictions at least one week prior to your reservation.
Please be aware that, given the limited size of our kitchen, we cannot guarantee the absence of trace allergens or cross-contamination. If you or your guest have severe allergies or complex dietary needs, we strongly recommend reaching out to us in advance to assess whether we can safely accommodate your request.
All modifications to the menu are handled at our discretion.
To avoid any misunderstanding, we kindly ask you to contact us at dalorenzorestaurant@nh-hotels.com prior to making your booking.
Children
We do not offer a dedicated children’s menu.
All guests, including children, are expected to enjoy the same tasting menu.
Before booking, please make sure to consult our FAQs to ensure our experience is suitable for your needs.
